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Luca-S

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FAQ

Find out the answers to the most asked questions.
1

I have run out of some threads!

Please reach out to "support@luca-s.com" and we will gladly provide you with extra threads. Please send your needed symbols and a delivery address for a speedy process.

2

Can I get the PDF version of the kit?

Due to our privacy reasons we are unable to provide the patterns for our kits that use Anchor threads. We will gladly provide you the PDF pattern for the kits what use Luca-S stranded cotton.

3

Why do you use so many colors?

There is no difference in the speed of the process of stitching. So why not make your design look as detailed at possible? Because the process depends only on the size (stitches) of the design, we want to make our work stand out by making it more detailed.